Northwest Imports

weekdays 8Am - 5:30Pm

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Why Is My VW Making Rattling Noise?
March 30, 2019
Some owners have reported a rattling sound in their Volkswagen vehicle. Of course, such a …
Is It Time to Replace the Ignition Module?
February 28, 2019
You, the driver, just need to turn the key in the ignition, or press the …
Three Signs You Need to Replace Your Oil Pump
January 30, 2019
You are probably familiar with the 3,000-mile oil change rule—you should actually go by the …
Signs of Coil Pack Failure
December 30, 2018
The coil pack is an essential component in Volkswagen and Audi vehicles. It’s also a …
Four Common Reported Problems with the Porsche Boxster
November 30, 2018
The Porsche Boxster is a vehicle that definitely turns heads. Unfortunately, like any other car …
How to Prevent Carbon Buildup in a Direct Injection Engine
October 30, 2018
Direct injection engines are a mainstay in most modern BMW and Audi vehicles. This design …
Four Common Mercedes Problems to Watch Out For
September 30, 2018
The Mercedes brand has a long history as a reliable luxury vehicle. However, this doesn’t …
Five Common BMW Problems to Watch Out For
August 30, 2018
Certain car models are prone to unique problems; BMW vehicles are no exception. For all …
Five Popular European Cars in North America
July 30, 2018
Many motorists favor European car models; the reasons range from robust performance to their sleek …
Northwest Imports Is Now Hiring
June 30, 2018
Do you relish in a little grease or oil on your hands? Can you spot …
Five Commonly Reported Mini Car Problems
May 30, 2018
A Mini car is such a joy to own and drive. The car is renowned …
Keep Up With Minor and Major Scheduled Service on Your European Car
April 30, 2018
To keep your European car working at peak performance levels, you need to keep up …

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Northwest Imports

4.9 out of 5 stars

Lisa Kincart

5 out of 5 stars

posted 1 month ago

This is MY mechanic! Love everything about this shop. HONEST PEOPLE! CLEAN SHOP! FRIENDLY AND KNOWLEDGEABLE! They will not screw you over by doing work that doesn't need to be done. Highly recommend Northwest Imports to everyone.

Dale Neibert

5 out of 5 stars

posted 1 week ago

My experience was professional and courteous with pricing that is a value when compared to other professionals that are similar mechanical veterans with knowledge to be qualified working on stock or performance luxury vehicles.
What I noticed immediately is how the experience was consultative from the beginning. I was called promptly throughout the process to not only update me on the repairs I asked for but made me aware of other impending issues that I needed to watch. Integrity is a big deal to me and I can say that David & NW Imports are a rare breed by employing a long term strategy to warm a clients trust and gain their loyalty versus other shops that throw unnecessary repairs onto the bill who are only looking for short term profits instead of long term loyal customers.

When David & Co. at NW Imp presents an estimate or the actual bill to me I feel confident in their skills and honesty. I will return to NW Imports as long as I have a vehicle brand they can work on without hesitation. Hold on to this mechanic because they are really good.

Jack Sauer

5 out of 5 stars

posted 2 weeks ago

Major and minor repairs are accomplished with the same attention to detail. David, Andrew and the mechanics are obviously very well qualified to diagnose vehicle problems and then get the vehicle back in operation quickly. It is terrific to know that they care as much about your vehicle as you do. Really a professional and caring maintenance operation!

Read All 158 Reviews

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Northwest Imports
13200 Pond Springs Rd., Ste C5 Austin,Tx 78729
(512) 331-7372 / 4.7 out of 5 stars - 87 reviews

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