Austin Auto Repair

The service was quick and professional. Work was completed on time and for slightly less than the estimated amount.

I would like to say that I was very impress with Northwest Import; excellent customer service, honest, will take time to explain your car problem, very informative, very communicate either text or e-mail throughout the day about your car process. I will be back for more work on my car. I highly recommend Northwest Import.

Great service and very attentive. Not expensive, not cheap. Solid mechanic.

Bob, Zac, and the team did a thorough diagnosis and excellent repair on my Volvo’s AWD system. The differential electronic module was completely fried and not communicating with the other systems. We got a new module from Volvo, got it installed, got it programmed, and AWD function is back. A brake fluid flush was also done while we waited for delivery of new module. Thanks guys!

These professionals are top notch. The owner is very involved and invested in treating their customers well. They were very communicative the entirety of our vehicle being in their shop. Craig, our mechanic is a master mechanic and super! We will be back.

I cannot give ENOUGH positive feedback!! I have been driving foreign cars since the 70's! ( Yes I still drive) !!! Two MGB's and on my fourth BMW!! The guys at NWI were SUPER !! I texted Bob for 2 weeks!! We set up a plan to repair my 2009 528i!!! Bob told me exactly what was needed to get started! And the best part he was able to keep within my budget!! All of the guys were absolutely incredible! Out of all the years I have driven BMW's , NWI was the BEST repair shop ever!! Surpassing the dealership by infinity!!! Bob kept me informed daily( I texted him 2/3 times a day) He responded immediately when I texted him!! If I could I would give NWI 10 stars!!!!!! I will be returning soon to touch up on some other repairs soon!!! I recommend NWI to anyone who wants excellent service and honesty!!! Great personality as well!! Thank you NWI, BOB and all of the dudes at NWI!! I really appreciate NWI getting me back in my old BMW !! Thank you so very much!! Pamela Shavers King

Bob and Andrew are knowledgeable and helpful. Great work, dependable quality. Highly recommended!

These guys are the BEST in Austin. Don’t bring your Audi to any other repair shop. These guys have mechanics that went to Audi,BMW,Porches And Ferrari school They know their stuff. Grandpa Bill. Service: Wheel alignment

These guys are the BEST in Austin. Don’t bring your Audi to any other repair shop. These guys have mechanics that went to Audi,BMW,Porches And Ferrari school They know their stuff. Grandpa Bill.

My new go to auto center for service! Very Happy with their service and attitude!!!!! Services: Auto battery replacement, Oil change, Auto maintenance