At Northwest Imports, we take the quality of our work seriously. We want to ensure that when you visit our shop, you’re working with the best technicians in Austin, TX. How do we achieve that goal? By making a commitment to excellence and continued education. We ask all of our technicians to get their ASE Certifications, but that’s not all. We also encourage them to continue their education in the auto repair industry so they’re up-to-date with the latest tools, trends, and service techniques. Whether it’s a seminar, training module, or classes at a college, we want our technicians to take advantage of every learning opportunity!
When they finish up in the classroom, we take advantage of their knowledge in our garage. Since we only work with European and Japanese import vehicles, our technicians must be well versed in a variety of specific processes. From BMW to Toyota, know that our technicians will perform the brand-specific requirements necessary to have your vehicle operating at its best!
Although we value a high-quality auto repair, we place a greater value on the relationships we build with our clients. A truly memorable experience comes from how you make a person feel, and we want to make sure that you feel great during our visit. We do this by emphasizing honesty and transparency, and it starts when you enter our shop. Our service experts will be there to help you with whatever your problem may be. They’ll present the best and most affordable service for you and your vehicle, and they won’t move forward until it’s accepted by you! Once the service is finished, they’ll provide you with a step-by-step breakdown of what our technicians did, all in a way that makes sense to you!
We believe that honesty and transparency, above all us, is what creates a memorable auto care experience. When you visit Northwest Imports, know that you’ll be getting just that.
If you’re looking for high-quality import repair with a personal touch, make sure you visit Northwest Imports in Austin, TX! Our ASE Certified technicians and professionally trained service experts have the skill and experience your vehicle needs to get back on the road! Give us a call at 512-331-7372 and schedule an appointment with us! If you’re in the area, visit our shop — 13200 Pond Springs Road C5 — and ask our service experts how we can help your vehicle! All walk-ins are welcomed!*
*Wait times will vary on daily schedule