Professional European Auto Care in Austin, TX

Mercedes had engine issues. They did an excellent job and on time. They are not the cheapest place in town but provide expert mechanic work. The amazing thing is they warranty their engine work 3 years/36,000 miles. I left with confidence that my engine problem was resolved. I will go back. They can resolve those difficult problems German cars have.

David One

I was looking to try a new place for repairs on my Mini Coupe and tried Northwest Imports. The job was taking longer than planned and the price was increasing because of a broken connecting part. It was feeling like just another gouge-the-customer repair shop. I wondered how NW Imports got such good reviews. Then I found out. The owner, David, gave me a break on the broken part and made it all right in the end, without any prodding from me. He was kind and considerate and did the right thing. At the end of the day I left the shop feeling uplifted and better about mankind. There are good people out there and David's one. I will be going back.

Jay Jones

David helped me fix my head light without making a previous appointment and just in a few minutes. Very helpful and knowledgeable. I will definitely come back to get my cars taken care by them. I highly recommend them.

Sergio Castillo

Great service and good work. Our BMW X3 travels frequently from Mexico to the Austin area and this shop did a wonderful job of taking care of all the service it needed. They are not cheap and they are not fast, but they do a great job and they are honest. More than I can say for multiple BMW dealerships I have been to. If you want good quality work and honest service this shop if for you.

A W

The service and execution of the repairs was excellent. Customer service was satisfactory as well. The car performance is great so far... zoom zoom! Thanks to the team at nw imports.

K WARE

I feel like I can really trust these guys. They look like they know what they are doing and they listen to me and work with me. They have earned me trust. Yes, I recommend them highly.

Sharon Sarles

Craig rebuilt the engine of my 1974 Porsche 914 in 1985, and has been maintaining the car ever since. I expect it to last many more years under his care! I take it in once a year for its annual checkup, and occasionally for a particular problem. I tell David to do whatever is needed and call me when it’s done. Never had a problem with them doing anything that wasn’t necessary or charging more than I thought it should cost. I highly recommend Northwest Imports. Thank you, David and Craig.

Ben and Andrew are a great couple of guys. Not just how they treated me while at the shop but during all the calls and rescheduling I had to do. They had my car in and serviced quickly, understood and answered my questions and left me feeling glad I opted to service my vehicle with them.

Thoroughly recommend checking NW Imports out.

Took my car in last week to get an electrical issue and what I thought was an alignment issue (apparently it may not be at all and NTB lied to me >_>, and I appreciated Northwest Imports honest with this so much!!), plus miscellaneous maintenance items taken care of. I was very well taken care of - Ben was very communicative the entire time, listened to my concerns about my car and asked pertinent questions, and my baby was fixed up quickly (1 day turnaround) and wonderfully. I really appreciated the work and quality of service that Northwest Imports provided and would definitely take my car back!